COVID, has for many accountants, changed the way they interact with clients and possibly the way they now run their business. It has disrupted the workplace for everyone and some feel that it is unlikely the industry will ever return to the same traditional working methods previously used. Technology and software have played a key role in making sure that accountants could continue to support their client base and communicate effectively with them as well as support inter office communication.
The days of simply calling, emailing or writing to a client are rapidly disappearing with new ways of interaction being fast forwarded by the events of 2020.
Cloud systems and software have become the new way of interacting with clients enabling the exchange of real time information. Colleagues have been able to work collaboratively and continue with the day to day compliance work.
The use of this technology can help ease the burden of an accountants work load, perhaps even reduce stress. Smaller accountancy practices and one man bands should not dismiss the benefits of implementing this type of technology into their business in order to reduce and plan their workload more effectively.
For some this may simply seem like a step to far and perhaps now would be a good time to consider what the future may hold if the business is unable to embrace a move towards a more technological based practice, as this is not a trend but the future of accountancy.
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